Privacy Policy

DolphyADS ("DolphyADS", "we", "us") operates the advertising and marketing platform at dolphyads.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Account information: name, email address, password hash, and billing details processed by our payment provider (Stripe).
• Mobile phone number: provided by you when you enable SMS features or opt in to receive text messages from us.
• Content you create: campaigns, ad copy, images, landing pages, email templates, and contact lists you upload.
• Usage data: log data, device/browser information, IP address, and page/email interaction events used to operate and secure the service.

Mobile information and SMS consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We use your mobile number only to deliver the messages you asked for (account notifications and the campaigns you opted in to) and to provide customer support.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Opting out of SMS does not affect your DolphyADS account.

How we use information

• To provide, maintain, and improve the DolphyADS platform.
• To generate ad creative, landing pages, and campaign content you request.
• To send transactional messages (account, billing, security) and, with your consent, marketing messages.
• To detect abuse, prevent fraud, and comply with legal obligations.

Service providers

We share data only with subprocessors that help us run the service — hosting and database infrastructure, email delivery, SMS delivery (Twilio), AI content generation, and payment processing (Stripe). These providers may only process data on our instructions and may not use it for their own marketing. We do not sell personal information.

Your responsibilities as a sender

If you use DolphyADS to contact your own customers, you are the data controller for those contacts. You must collect valid express consent before sending marketing email or SMS, honor opt-out requests, and comply with CAN-SPAM, TCPA, GDPR, and any other applicable law.

Data retention and deletion

We retain your data while your account is active. You may delete your account at any time from Settings, which removes your campaigns, contacts, and generated assets. Unsubscribe and opt-out records are retained as required to honor those requests.

Your rights

You may request access to, correction of, or deletion of your personal data by emailing support@dolphyads.com. We respond within 30 days.

Security

Data is encrypted in transit (TLS) and at rest by our hosting provider. Access to production data is restricted to authorized personnel. No system is perfectly secure, so please use a strong, unique password.

Children

DolphyADS is not intended for anyone under 16 and we do not knowingly collect their data.

Changes

We will post any changes to this policy on this page and update the date above. Material changes will also be emailed to account holders.

Contact

Questions? Email support@dolphyads.com. See also our Terms of Service and SMS Terms.